Appointment Request

April 29, 2020 

To all our patients and families ,

We hope this letter finds you and your family in good health. As our concerns remain regarding the global spread of the Coronavirus, at this time all non-emergency and non-urgent dental care continue to be postponed through May 17, 2020. Dr. Sweeney continues to be available for urgent and emergency care as defined by the American Dental Society and the State of New York.

This is a fluid situation that evolves daily; we continue to follow guidelines of the Centers for Disease Control and the New York State Health Department.

When we do resume office hours on June 1, 2020 you will notice some changes that will help protect patients and staff. For example:

  • Our office will communicate with you beforehand to ask some screening questions. You'll be asked the same questions again when you are in the office.

  • We have hand sanitizer that we ask you to use when you enter the office.

  • Our waiting room no longer offers magazines, children's books/toys etc. for these items are difficult to clean and disinfect.

  • We will ask you to please refrain from bringing any additional family members with you, unless they also have an appointment or they can wait in a car.

  • We respectfully ask that you wait in your car until your appointment time. We will call you or text you when it is time to come in.

  • We ask that you wash or sanitize your hands as often as possible.

  • We love seeing you, but for now a smile and a wave will have to replace a handshake or hug.

As always, if you are feeling sick, have a fever over 100.4, cough, shortness of breath, loss of taste/smell, or any flu-like symptoms, please stay home until you feel better, and call your physician. If you have been traveling to any country identified by the CDC, we recommend that you re-schedule your appointment at least 3 weeks from the time you returned, please check the CDC website at coronavirus.gov.

Infection control has always been a top priority for our practice. Our office follows infection control recommendations made by the American Dental Association, the Centers for Disease Control and Prevention, and the Occupational Safety and Health Administration. We make sure that our infection control procedures are current and adhere to each agencies recommendations.

We look forward to seeing you again and are happy to answer any questions that you may have. We also hope this outbreak ends soon, and want to re-assure you that we are doing all that we can to keep our community, patients and team members healthy and safe.

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(585) 266-4860 | Fax (585) 266-5477


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